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Information We Collect
When you visit our web site, some information such
as your internet address, Internet Service Provider, operating system,
the site from which you linked, and the time and date of your visit
and purchases may be collected automatically as part of the software
operation of the site. This information is not linked to personally
identifiable information. We use this information to compile aggregate
statistics about the total number of daily visitors to our site,
the pages most frequently visited, and how long people stay at each
page. This allows us to understand our customers' needs and to develop
products and services to serve those needs. We also may collect
personal information, which you provide us when you subscribe to
our products, renew a subscription, register for a conference or
contact us through our Support or Contact
Us pages. This personal information includes your name, phone
number, postal address, credit card information, ship to addresses,
email address, and other information you choose to provide at various
times.
The personal information we collect online is used to process your requests, to provide you the highest quality service, to notify you about products we think will be of interest, and to understand your needs so that we can serve you better.
If you prefer not to receive promotional information from us, we
make it easy for you to let us know. You can contact us at any time
by email, postal mail or phone to decline promotional material.
You may also use our Contact Us page
to send such a request. You may send a written request to Marketing
Department, Crittenden Publishing, Inc., PO Box 1150, Novato, CA
94948, or call (800) 421-3483.
Security
Crittenden has put into place security measures
to protect personal information you have provided to us online from
loss, misuse or alteration while it is under our control. We protect
your information through a combination of technical, contractual,
administrative and physical measures.
Your information is restricted and only those Crittenden
employees who need this information are granted access. The only
instances that would require us to disclose customer information
(name address, telephone number, e-mail address etc.) is under legal
subpoena, to verify billing information with the Customer's financial
institution or credit card fraud detection. Crittenden regularly
reviews its web security and privacy practices to protect your information.
Employees are kept up-to-date on these security and privacy policies.
Crittenden may supply the names and address of customers
who have registered for a conference to other conference attendees
or exhibitors. We make this information available to facilitate
networking among conference participants.
Links to Other Sites
Links from our site are provided for your convenience.
Crittenden is not responsible for the content of these web sites
or their privacy practices. A link from our web site to another
web site does not indicate our endorsement of its services or policies
and we encourage you to learn about their practices before providing
them with information.
Updating or Correcting Your Personal Information
You may update or correct your account information
at any time by emailing us at market@crittendenonline.com
, sending a written request to Marketing Department, Crittenden
Publishing, Inc., P.O. Box 1150, Novato, CA 94948, or calling (800)
421-3483.
Changes to our Privacy Policy
Crittenden reserves the right to change its privacy
policy at any time. In the event that we make a material change
to our policy we will post a notice of the change on this page.
Effective date
The effective date of this policy is August 1, 2004.
Questions or Concerns
If you have any questions or concerns about how
your personal information is used, please email us at market@crittendenonline.com
Customer Support (800) 421-3483
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